Training covers a wide range of topics, indicatively :
● Basic Principles (Logistics economics, P&L, 4pl value, Benchmarking and performance management, NPV, budget control, business plan, pricing strategy, outsourcing strategies, performance scorecard, organization structure, etc)
● Management skills (Own and Team development, change management, communications, decision making, chairing meetings, team management, situational leadership, MBO, etc)
● Process management (Trade-offs, value-chain, demand variability, lean and agile supply chain, total SC costs, quality mgnt, Business test scenarios, Process reference models, value stream mapping, problem solving techniques, reverse logistics, KPIs, process improvement opportunities, options modelling, etc)
● Project management (business case, project objectives, project plan, project tools, change management, governance structure, life-cycle cost, gate process, cost management, quality management, performance vs acceptance, etc)
● Demand, Production & Distribution (inventory replenishment models, stock ageing, products to orders allocation, ABC analysis, forecasting methods, “available to promise” concept, planning techniques, inventory optimization, collaborative forecasting, push/pull planning, safety stocks, vendor management inventory, risk management etc)
● Warehousing (order picking strategies and methods, layout design, packing optimization, hazardous goods, service providers, safety procedures,WMS, etc)
● Transportation (routing and scheduling, transport procurement process, transport cost elements, European transport legislation and policies, TMS, design a distribution network, etc)
● Sourcing (procurement process, supply market analysis, purchasing approaches, supplier certification, supplier evaluation and selection criteria, negotiation strategies, supplier performance, KPIs, e-procurement, collaborative supplier relationships, etc)
● Customer service (KPIs, Customer Relation Management-CRM, multi-channel communication, customer service policy, etc.)
Detailed syllabus of all modules you may see here